Frequently Asked Questions

CBD is short for cannabidiol. CBD is a chemical compound from the cannabis plant. Unlike tetrahydrocannabinol (THC), it’s not psychoactive. You receive all the benefits of CBD without the high. CBD works by attaching itself on a molecular level to receptors in our bodies endocannabinoid system and works with traces of other cannabinoids present in hemp to create an entourage effect of relieving multiple ailments throughout your body.

Check out our blogs! We strive to educate our customers with up-to-date articles and information regarding CBD and its benefits.

While our products are not intended to cure or treat any specific ailments, they are intended to help maintain a healthy lifestyle. Following in line with the FDA guidelines, UrthLeaf is unable to and does not make any medical claims for CBD as a treatment of any medical condition or symptoms.

CBD can help to:


We encourage you to try UrthLeaf CBD for yourself so you can decide if it’s the right CBD choice for you. We LOVE hearing about how our products have benefited your daily health regimen! Tell us your story on Instagram @URTHLEAF. Post a photo of you and your favorite UrthLeaf product on your IG feed or story & tag us. Not sure which dosage is right for you? Contact us! We would love to help.

There is no need for a prescription or medical card to purchase hemp CBD. UrthLeaf is non-psychoactive and legal in all 50 states.

Yes; UrthLeaf products are designed to be used together to provide a variety of methods of using CBD in your daily health and wellness regimen.

To assure quality, potency, and to extend shelf life, please store in a cool dark area.  We recommend keeping out of direct sunlight. When properly stored, CBD has a shelf life of around one year. We do not recommend refrigeration for our products. During months of extreme heat, we will add cool packs when shipping our gummies to help prevent melting.

We source our hemp from our trusted farmers in Maine, Colorado, and Oregon, USA. At UrthLeaf, we use solvent free CO2 extraction. In other words, using the CO2 from the air we breathe to extract the beneficial molecules.

No; the products contain all-natural ingredients but are not certified organic. The hemp farms we
source our CBD from uses organic farm practices meaning no pesticides or additives are used from
soil to oil. We cultivate organically whenever possible and lab test everything.

Yes; please click here to join. We would LOVE to have you grow with us.

No; UrthLeaf CBD comes from hemp plants, CBD at most dispensaries comes from marijuana plants. They are in the same family but produce different effects. Marijuana is known for having high levels of THC whereas Hemp is known for barely containing any THC at all.

In accordance with United States Federal Law, all products produced by UrthLeaf contain 0.3% or less THC. This level of THC is nonpsychoactive, however drug screens vary and some can be more sensitive than others. You may test positive with prolonged use.

Our Vape Pen, Gummies, and Bath Bomb are made with CBD Isolate and contain 0% THC. Please refer to our lab results for further detailed amounts.

No; UrthLeaf’s hemp CBD contains less than 0.3% (trace amounts) of Tetrahydrocannabinol (THC). Also, our gummies, bath bomb and vape pen are 100% THC free.

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All UrthLeaf Hemp products are tested by an ISO certified lab for consistency and safety. You can find our third party lab test results here.

Our 3rd party lab tests for:

  • Cannabinoid Content
  • Terpene Profiles
  • Pesticides
  • Mold
  • Heavy Metals
  • Microbials
  • Herbicides
  • Residual Solvents

These products have not been evaluated by the Food and Drug Administration. These products are not intended to diagnose, treat, cure or prevent any disease. UrthLeaf shall not be held liable for any improper or incorrect use of the information on this website. We assume no responsibility for anyone’s use of the information or services. We will not be held liable for any direct or indirect damages caused in any way through the use of information or services on this website. This disclaimer of liability applies to any damages or injury which may be perceived by you, the website user, to be caused by the information or services on this website, or by using this Web site.

UrthLeaf pet CBD products are made with organic, whole food, human grade ingredients. We keep it simple by offering our powerful UrthLeaf 300mg CBD tincture so that you can add it to virtually any existing diet. Check out our Pet CBD 101 for more information on dosing and usage for your pet.

You should receive your UrthLeaf order within 3 to 9 business days. If you have questions about your order, please contact us here.

If you are not fully satisfied with your purchase, you may request a full refund on the purchase price within 30 days.  Customer is responsible for return shipping. Returns are handled by UrthLeaf on a case by case basis. Exchange of new product for defective product is the most common remedy.

We thoroughly inspect all our shipments before leaving our warehouse. If you receive damaged products because of shipping processes, please send a photo of the damaged item to info@urthleaf.com and submit a request for your product to be returned/exchanged. You are responsible for shipping the item(s) back. Once we receive the returned product, we will issue a refund.

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